Privacy Policy

Privacy Policy

Introduction

Welcome to https://garden-birds-favourite-food-uk.feedersandmore.co.uk (hereafter referred to as “Garden Birds Favourite Food UK,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Personal Information Collection, Use, and Disclosure Law (CPA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://garden-birds-favourite-food-uk.feedersandmore.co.uk
  2. Any mobile applications or services associated with our brand
  3. All interactions between you and our company through various digital platforms
  4. Services and products offered by Garden Birds Favourite Food UK

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the types of data we collect and how we process it in connection with:

  1. Your use of our applications and services as an authorized user
  2. Visiting our websites linked to this privacy policy
  3. Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a range of personal data, which can include:

  1. Account Information: Details related to your registration and account creation, such as user name, email address, and password.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing purchases.
  3. Financial Information: Bank account information, if you choose to link it for faster transactions.
  4. Purchase Information: Your order history, product preferences, and purchase frequency.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Reviews, ratings, and comments you provide to enhance our products and services.
  8. Social Media Information: If you connect our account to social media platforms, we may collect data from those profiles.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We gather this information through various methods: user input forms, browsing interactions, automated technologies (like cookies), and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that serve different functions:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure log-in sessions.
  2. Preference: Cookies remember your preferences, like language settings or display options.
  3. Analytics: They help us analyze traffic and optimize the performance of our website.

Users can manage their cookie choices through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes:

  • Processing transactions and delivering products or services requested by you.
  • Maintaining your account and providing support.
  • Complying with legal obligations, resolving disputes, and protecting our rights.

Once the retention period expires or when data is no longer needed, we securely delete or anonymize it to prevent re-identification.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption for secure communication
  • Engaging trusted third-party processing partners who adhere to strict data protection standards
  • Regularly reviewing and updating our security practices to adapt to evolving threats

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store personal data from minors. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify its accuracy or address disputes.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or file complaints/appeals, please contact our privacy team using the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, requests, or concerns related to privacy or data protection, please reach out to us:

We are dedicated to addressing your inquiries and ensuring transparency in our data practices.